Effective date: August 4, 2026

These Terms of Service ("Terms") govern your use of siglore.com (the "Service"). By using the Service, creating an account, or purchasing a subscription or credits, you agree to these Terms.

1. The Service

The Service extracts contact information from emails you choose to send to it, maintains a contact database for your workspace, and — on your request — enriches records using third-party data sources (email verification, email finding, and profile data). We may update, improve, or modify features at any time.

2. Accounts and workspaces

You must provide accurate information and keep your credentials secure. You are responsible for activity under your account and for ensuring you have the right to submit the emails you forward to the Service. You must be at least 18 years old, or the age of majority where you live.

3. Subscriptions, credits, and billing

Paid plans are billed monthly in advance and credit packs are one-time purchases, both through our payment processor, Stripe. Enrichment operations spend credits only for delivered answers, as described on the pricing page. Purchased credits do not expire; monthly plan credits are granted each billing cycle and do not roll over. You can cancel a subscription at any time, effective at the end of the current period; unused purchased credits survive cancellation. We may change pricing with at least 30 days' notice.

4. Your data

Your contact base is yours. Emails you submit and the contact records derived from them belong to your workspace. You grant us a limited license to process that content solely to operate the Service for you. We never pool, resell, or cross-populate your contact data into other customers' workspaces. You may export or delete your data at any time.

5. Acceptable use

You agree to use the Service only with emails and data you are lawfully entitled to process, and to comply with the laws that apply to you (including anti-spam laws such as CAN-SPAM and CASL, and privacy laws such as GDPR where applicable) when contacting people whose details the Service provides. You agree not to use the Service to build datasets for resale, to harass, to send unsolicited bulk mail, or to attempt to breach the security or data isolation of the platform. We may suspend accounts that violate this section, with notice where practical.

6. Third-party data sources

Enrichment answers are compiled from third-party providers. We choose providers carefully but do not guarantee the accuracy of any individual answer; verification statuses reflect what mail servers and data sources report at the time of the request.

7. Availability and support

We aim for high availability but do not guarantee uninterrupted service. Support is provided by email and through the contact form.

8. Disclaimers

The Service is provided "as is" and "as available." To the maximum extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.

9. Limitation of liability

To the maximum extent permitted by law, our total liability for any claim arising out of or relating to the Service is limited to the amount you paid us in the twelve months before the claim arose. We are not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, data, or goodwill.

10. Termination

You may stop using the Service at any time. We may suspend or terminate the Service for material breach of these Terms if the breach is not cured within a reasonable period after notice. Upon termination you may request an export of your contact data for 30 days.

11. Changes to these Terms

We may update these Terms from time to time. Material changes will be announced on this page with an updated effective date and, where reasonable, by email. Continued use after changes take effect constitutes acceptance.

12. Contact

Questions about these Terms: use the contact form or email hello@siglore.com.